POP and IMAP Instructions for ZillaMail

 Our instructions have changed!  We now support IMAP!

If you have a Premium ZillaMail account you can use our POP or IMAP email setting to access ZillaMail from an email client.  Enter the following Server Names in the Server Configuration areas:

  

Incoming Mail Server:    mail.zilladog.net

Outgoing Mail Server:    mail.zilladog.net

 

SSL enable will be NO.
The user name is the full email address for incoming and outging mail settings.
The rest of the configurations will remain as the default has set. 
 
For IMAP under Advanced, make sure there is a / (forward slash) in the IMAP Path Prefix
For POP3 under Advanced, make sure Authentication Method is Password

 

If there are problems sending or receiving email you can change the SMTP Port 587.  Many ISP’s will bock port 25 for their own spam protections.  This setting is in the "Advanced" tab.
 
Please note: Sending messages via POP email will bypass the ZillaMail web servers.  If you have the BCC feature enabled for your account, you will not receive copies of sent messages from POP devices or POP email clients.  This is true only for outgoing messages, not incoming messages.  All incoming messages will still go through the web mail servers and be copied if the BCC feature is enabled.

 

iPod Touch, iPhone, iPad and other device set up instructions

 

Most smartphone and tablets use the same set up process.  Here are the instructions specifically for the iPod Touch, iPhone, and iPad but should be very similar and can be used for the other devices:

 

Click on Mail, Add Account and then select Other
Next screen select Add Mail Account
Fill in your Name, then ZillaMail email address, ZillaMail password, and description of the account
 
Next screen
You can use either POP3 or IMAP.  IMAP is recommended.
Incoming Mail Settings
Host Name:    mail.zilladog.net
User Name:    This will be your full email address @zilladog.net
Password:       This is your ZillaMail password
Outgoing Mail Server:
Host Name:     mail.zilladog.net
User Name:     this will be your full email address @zilladog.net
Password:        This will be your ZillaMail password
Click Next
 
Don't skip this step:
The verification process will start.  It will bring up a message saying “Cannot Connect Using SSL, do you want to try setting up the account without SSL?”
Click Yes
 
 
The verification process can take up to a couple minutes.  If you get the same question again, click Yes again.  Sometimes it takes a little extra time to verify the account.
 
If there are problems sending or receiving email you can change the SMTP Port 587.  Many ISP’s will bock port 25 for their own spam protections.  This setting is in the "SMTP" button.
 
You will also want to verify that there is a / (forward slash) in the IMAP Path Prefix area
 
Please note: POP email clients bypass the ZillaMail server for sent messages.  If you have enabled the BCC feature on your account, sent messages will not be copied to the parent email address, only received messages. 
 
 

Kindle Fire and Kindle Fire HD

Account
Tap POP3 or IMAP (IMAP recommended)
Incoming Server Settings
Type full email adderss for Username and Password
IMAP server or POP3 server
mail.zilladog.net
Security Type
None (make sure to uncheck all checked items)
Port
143 for IMAP or 110 for POP3
SMTP Server
mail.zilladog.net
Require sign-in
Yes
Username
Type full email address
Password
ZillaMail password
 
 The new Kindle HD has a new email service that may not be compatible with our service.  Some people have been able to get it to work and other have not.  After doing some research, this has been the case with other email services such as g-mail.  We are hoping that with the next few Kindle updates there will be a fix for the email problem.
 

 

If the standard set up does not work, the fix we found is for to download the K-9 email app on your Kindle from the Amazon store.  This is a free app and is used to fix the issues with the Kindle email.  Once downloaded you can enter the POP instructions we have for our service. 

 

 Please note: POP email clients bypass the ZillaMail server for sent messages.  If you have enabled the BCC feature on your account, sent messages will not be copied to the parent email address, only received messages. 

 

Back to Top